AVIATION • DIGITAL TRANSFORMATION • CLOUD MIGRATION

Improving Travel Experience for 50 Million Passengers Annually

Migrating three airport websites to Sitefinity Cloud with multisite unification and comprehensive service integrations.

Sitefinity Cloud Multisite Management Flight Search API CRM Integration PR System
THE CHALLENGE

Outdated Infrastructure Limiting Digital Capabilities

A leading international airport was operating multiple websites on outdated on-premises infrastructure. This setup posed challenges including limited scalability, slower performance, and difficulty maintaining and updating websites efficiently. The airport needed a modern platform to serve millions of passengers.

Airport terminal interior

Serving Millions of Travelers

Modern digital platform needed to support 50+ million passengers annually with reliable, scalable infrastructure

Legacy On-Premises Infrastructure

Outdated on-premises infrastructure limited scalability and performance, creating challenges in serving the millions of passengers who rely on the airport's digital services for travel information and planning.

Multiple Disconnected Websites

The airport managed multiple websites hosted on different servers, leading to unnecessary complexity, synchronization issues, and hard-to-troubleshoot errors that impacted the content management workflow.

Limited Integration Capabilities

Existing systems lacked modern integration capabilities needed for PR broadcasting, flight search services, real-time chat support, and CRM alignment with internal airport procedures.

Passenger Experience Limitations

Digital representation of shops, restaurants, and relaxation areas needed enhancement, and the airport lacked capabilities for personalized guidance by traveler type and terminal location.

THE SOLUTION

Cloud Migration with Unified Multisite Platform

We migrated three airport websites to Sitefinity Cloud, seamlessly addressing infrastructural challenges while providing reliable and scalable environment. By leveraging Sitefinity Multisite features, we unified multiple websites, streamlining workflows and eliminating synchronization errors. The solution included comprehensive integrations with PR systems, flight search services, chat, CRM platforms, and enhanced passenger experience features.

Sitefinity Cloud Migration

Migrated all three airport websites to Sitefinity Cloud, addressing infrastructural challenges out of the box and providing reliable, scalable environment for the airport's digital presence serving millions of passengers.

Technical Implementation: Sitefinity Cloud hosting with automated scaling, CDN integration, and high-availability architecture

Multisite Unification

Leveraged Sitefinity Multisite features to unify websites previously hosted on different servers, streamlining content editor workflows and eliminating hard-to-troubleshoot synchronization errors.

Technical Implementation: Sitefinity Multisite module with shared resources, centralized management, and synchronized content workflows

Comprehensive Service Integrations

Integrated PR broadcasting system, flight search services, real-time chat solution, and CRM platform aligned with internal procedures for handling passenger requests, complaints, and feedback.

Technical Implementation: Custom Sitefinity modules integrating with external APIs for PR, flight data, chat services, and CRM systems

Enhanced Passenger Experience

Improved digital representation of shops, restaurants, and relaxation areas while laying foundation for personalized guidance by traveler type and terminal, directing passengers efficiently.

Technical Implementation: Sitefinity content personalization features with location-based filtering and traveler profile targeting

Airport flight information display

Modern Cloud Infrastructure

Sitefinity Cloud providing reliable, scalable platform with unified multisite management and comprehensive service integrations

Facing Similar Infrastructure Migration Challenges?

Sitefinity Cloud offers enterprise-grade reliability and scalability, with multisite management capabilities perfect for organizations managing multiple digital properties.

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